Offer Rules
Every Hanover Casino player taking part in a bonus, free spins offer, Promotion or Hanover Rewards benefit is bound by these Offer Rules. They start to apply at opt-in and stay in place until the bonus has been fully wagered, has expired or has been removed.
Which rules cover every offer?
- Every offer requires a deposit. Minimum deposit: C$10.
- Until wagering is finished, your bonus funds and your cash balance are held separately.
- Cash is used before bonus funds when you place a bet.
- The specific terms of each promotion appear on the Promotions page and apply alongside these rules.
- Our Player Agreement also applies to every offer.
Is there a maximum bet during bonus play?
Where a promotion has a maximum bet, its details state the limit. Staking more than that may mean we remove both the bonus and the winnings attached to it.
When does a bonus expire?
- You have 7 days to complete wagering on welcome bonus funds.
- If wagering is not complete in time, the remaining bonus funds are removed.
- Your cash balance is never affected by a bonus expiring.
What is the current welcome offer?
100% up to C$750 plus 500 Free Spins
- Each of your first 3 deposits receives a 100% match up to C$250, giving up to C$750 in total.
- 500 free spins come with the package.
- Minimum deposit: C$10.
- Bonus funds carry a 1x playthrough.
- You have 7 days to finish the wagering.
The Promotions page shows whether the welcome offer is open in your province.
What share of a bonus can I turn into withdrawable cash?
When you finish the 1x playthrough inside 7 days, whatever bonus funds are left are transferred to your cash balance, and you can withdraw them following our usual payment rules. Where an offer sets a maximum on conversion, that limit appears in the offer's own details.
How does wagering count on each game?
- Slots: 100%
- Video poker: 50%
- RNG table games: 10%
- Live Casino games: 0%
For example, a C$10 bet on slots counts as C$10 toward your playthrough, while the same bet on an RNG table game counts as C$1.
How do I opt in?
- Pick the offer while depositing: use the cashier or go to the Promotions page.
- Read the offer details before you confirm.
- You can decline a bonus by not selecting it when you deposit.
Who can take part?
- Players aged 19+ who are located in Canada, where local law permits it.
- Account holders who have passed our identity and geolocation checks.
- Players who are not self-excluded or on a break under our Play Responsibly tools.
What counts as bonus abuse?
- Registering multiple accounts so you can take the same offer again.
- Colluding with other players so wagering requirements can be met at low risk.
- Betting patterns designed to exploit offers rather than play the games.
- Depositing through a payment method registered to another person.
If we identify abuse, we can remove the bonus together with any related winnings, and the account may be closed.
May I have two bonuses active at once?
No. Your account may have a single active bonus at once. Complete or cancel the one you have before claiming another.
Can these rules change?
We have the right to change these Offer Rules or bring a promotion to an end. A bonus you claimed before a change keeps the rules that applied at the moment you joined. Questions can go to mail@hanovercasino.app.